August 28, 2008
Sometimes the ordinary can look exceptional!
Sometimes the ordinary can look exceptional!
August 13, 2008
New Ramp - Hand Built - Back Breaking
New Ramp - Hand Built - Back Breaking
July 23, 2008

Balls of Steel, I thought!

The conversation at the Cambridge Applestore went like this:

I’ve got a problem with my iPhone touchscreen not responding in the bottom section ——- well, I’ll have to make you an appointment with a Genius.

But I just drove 40 miles and your website said “simply take your phone to an Applestore” - whatever, I had to wait 1 hour 15.

Genius - Your phone hasn’t been avctivated, sir.

Reply - No - but it is in a fully restored factory condition.

Genius - Have you seen the sign (right in front of me) about Apple not being responsible for jailbroken iPhones and warranty rights.

Reply - Yes.  (Why would that be of interest to me?)

Genius - Ohh - long pause - much frantic typing on keyboard.

Genius - I can’t put it through I will have to go and talk to someone else (disappears through door and consults the Über-Genius).

Genius - I’m sorry (he wasn’t), but we can’t help because the diagnostic software will not run on a locked phone.

Reply - I am only here because I read on your support site last night that “Failure to activate an iPhone does not affect your warranty rights”.  Furthermore, you could not run your diagnostic software on a phone that was dead and needed warranty repair.

Genius - Ohh.  I’ll try and run the diagnostic software then….Ohh, it’s running….Ohh…..Ohh….OK….right….well….I’ll just go and get your replacement phone then…..

Reply…….Thank you very much.

Apple customer service remains the best!

(I did note that as it had not been activated yet, the purchase date was assumed as 26/11/2007).

June 25, 2008
Stan the Man takes charge of the hens at Green Farm 
Stan the Man takes charge of the hens at Green Farm 
June 15, 2008
Damn! Fathers’ Day as well!
Damn! Fathers’ Day as well!
June 8, 2008
Ta Da!
Ta Da!
Ignominious end to 19 years of faithful service :-(
Ignominious end to 19 years of faithful service :-(
May 29, 2008
May 23, 2008
Back from the hills!
Back from the hills!
May 15, 2008
Getting to the root of the problem.
Getting to the root of the problem.
Our Playground
Our Playground
Big day out.
Big day out.